Rebecca Mitchell, general manager of Hotel Babylon, interviews the hotel's ambitious head receptionist, Charlie Edwards, and outsider Anna Thornton-Wilton for the job of deputy manager. As he is alrea…

A jingle writer called Machin checks in to the hotel. During his last stay, he tried to kill himself, so tension is high and Rebecca gives Charlie the job of keeping Mr Machin alive.The hotel's concie…

Natasha, the student daughter of a Russian billionaire, wants to get married in a hurry, so that she can stay in the UK. Charlie and Tony find her a man and set it all up for her - though they don't d…

Anna sets her cap at a rich American business man. How far will she go to get his attention? Meanwhile, Charlie is upset when Jackie tells him she is dating someone else. But he is soon being given th…

Immigration officers visit the hotel, which depends on migrant labour. This puts Jackie in a difficult position, as her own visa is months overdue, and Charlie hints that she should marry him.Meanwhil…

Rebecca leaves Charlie in charge on the night shift, while she takes off on a holiday break with her husband. Then Anna thinks a hotel guest has killed his wife in their room. She becomes increasingly…

Three thousand pounds in cash is stolen from hotel guest Lady Patton, and although she is so rich that she hardly turns a hair, Rebecca is determined to find the thief and sack anyone responsible. But…

The hotel is inspected, and the report makes terrible reading, leaving Rebecca's future as manager in doubt. Her troubles increase when Adrian McBride, European director of the company which owns the …

Charlie is back after the gun incident, and Hotel Babylon has more press coverage than ever. A member of parliament's wife is staying at the hotel after her husband has been cheating on her, and with …

Adrian Tintagel, the leader of a strange cult, checks in. Then Anna discovers Tintagel's doomsday mission and finds herself in danger. Meanwhile, a Premiership football team is staying at Hotel Babylo…

An old workmate of Anna's is holding a smart charity ball at the Hotel, and some of the staff are out of uniform. One guest, Lady Stanwood, is known to all, as she is a former chambermaid at the hotel…

Charlie rushes to help Robert Kane, a heart-broken business man who threatens to kill himself by jumping off the hotel's balcony.Meanwhile, Rebecca's divorce is at last finalized, and she throws a par…

A former nurse who has found fame as a reality TV star reserves a room in the hotel. Gino becomes besotted with her, while Luke sees an opportunity for blackmail. Jackie is delighted when a novelist s…

Tony is left seething when he loses out on a prestigious award. He decides to modernise his skills, only to find himself embroiled with a gang of Russian drug dealers.Meanwhile, Rebecca improves staff…

Charlie and Rebecca are now a couple, and Jackie isn't finding it easy to cope with seeing them together. Then Charlie has more trouble to deal with when his younger brother Dan turns up at the hotel,…

Ruthless tycoon Donovan Credo wants to take over the hotel. He is well known in the business for replacing existing staff with his own people.Credo likes Rebecca and tells her her job is safe. She can…

New series of the glossy drama, recently promoted General Manager Charlie, who is about to discover that being the boss means making some unpopular decisions. Meanwhile, Tony is tempted by a female gu…

The team have just a day to recover from a terrible restaurant review with a Valentine's Day relaunch using a celebrity chef. Charlie struggles to contain his jealousy over Anna's interest in the rich…

The team have one day to organise a society wedding, but when it emerges the bride's family are bankrupt Charlie is faced with a stark choice. Temptation threatens to get the better of Ben putting him…

Tony is surprised when his 13-year-old daughter arrives for a West End audition, but a crisis stops him giving her the attention she craves. Charlie sets the socially inept final deputy manager candid…

Charlie feels the pressure of management when he receives a letter from head office criticising his accounting and the chambermaids threaten to go on strike over unpaid wages. The arrival of an old fr…

A movie is shot on location at the hotel, but the stars don't get on and it is Jack's job to keep both of them happy. Gino and Ben compete for the attentions of the director in a bid to be `noticed', …

A TV chat show host brings a prostitute to the hotel, causing Tony's father-instinct to kick in when he discovers she's just 15. Anna and Ben compete to attract the attentions of a famous illusionist,…

Jack and Emily are caught up in a hostage situation when a bereaved father who has brought his son's ashes to the hotel, clashes with a faith healer. Ned makes a proposal to Anna, but their celebratio…

Hotel Babylon is closing. Tony desperately pitches the hotel to an Asian businessman, but the deal goes into freefall when Tony refuses to meet his demands. Meanwhile, a terror alert throws Central Lo…

A couple who are both celebrities hold their joint 40th birthday party at the hotel. Anna finds out that they are not as happy as they seem together. Sam ignores Juliet's advise and better judgment wh…

The staff take part in a treasure hunt around the hotel searching for valuable emeralds claimed to be hidden there. Gino finds himself being conned by a man staying at the hotel. Tony discovers that a…

When Emily's estranged father turns up at Babylon, she wants him to leave, but he has something he needs to tell her first. Meanwhile, Sam gambles Hotel Babylon and loses, and Tony meets his doppelga…

The staff are sent on a team-building course by Sam to improve their performance. Sam's plan doesn't go as he hoped when Juliet is forced to resign. A guest at the hotel makes eyes at Gino. Valuables …

The hotel has managed to secure an exclusive magazine deal to host a Royal wedding with an Italian magazine called Certo!. Juliet is surprised when Sam plans to press ahead after the wedding is cancel…

James and Gino are are asked to organise the extravagant funeral of a VIP guest . If the event is a success Juliet tells James that he will gain a promotion at the hotel. An old boyfriend of Juliet's …

Sam and Juliet's love grows, but a hidden secret threatens their relationship. Tony hosts a party for other concierges while Gino tries to find the identity of the writer of an erotic novel among the …