Let Gus Fring teach you the proper way to run a business with this Emmy-winning, 10-part training seminar.
E1 · Communication
Owner Gustavo “Gus” Fring explains proper employee behavior at Los Pollos Hermanos – where someone is always watching.
E2 · Cleanliness
Learn the proper techniques for keeping the restaurant neat from owner Gustavo “Gus” Fring, a man who knows a thing or two about cleaning up messes.
E3 · Shipping and Receiving
Gustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.
E4 · Customer Service
E5 · Employee Code of Conduct
Gustavo "Gus" Fring explains basic behavioral guidelines for all employees, including a zero-tolerance drug policy.
E6 · Loss Prevention
Gustavo "Gus” Fring shares his strategies to curb the theft of his "addictive" products.
E7 · Sustainability
Gustavo "Gus” Fring demonstrates initiatives to help protect the planet, including the safe use and disposal of dangerous chemicals.
E8 · Brand Management
Gustavo “Gus” Fring explains how Los Pollos Hermanos maintains a stellar reputation through community outreach and good word of mouth.
E9 · Conflict Resolution
Gustavo "Gus" Fring demonstrates the correct way to resolve conflict between employees.
E10 · Emergency Situations
Choking, poison, box cutters — all in a day's work at Los Pollos Hermanos, where founder Gustavo "Gus" Fring always keeps his employees safe from harm.